Helping Everyone

4/14/2021 (Permalink)

SERVPRO is known for having a large travel team, which consists of smaller franchises who come from across the country to wherever help is needed. 

We at your local SERVPRO participate in that as well. Having a travel team when a catastrophe hits means a lot more behind the scenes work as well for those that stay at home. Our office staff and other technicians have to make sure our guys on the road are taken care of as well as our customers at home base are taken care of as well. We have a balancing act going on during these times, which we are more than capable of handling. 

Throughout the year our technicians undergo strenuous training to make sure they are prepared when the time comes. When our team is onsite we make sure we stay as long as we are needed and help every customer possible. 

This process is hard on our team as we never know how long our guys will be gone. Rest assured however, we do not leave until we have helped everyone we possibly can and make it "Like it never even happened."